How to place an order
Have a chat to your clients about their families needs. Collect details including how many children require our assistance, what specific items they might be needing, ages and gender of children, and any special requirements for the children.
On your Dashboard, select Start your order to commence your order. Please note if you have multiple clients to order for, you will need to complete a separate order for each client.
Select from the category you wish to order from. Select the individual item or pack you’d like to order. Enter the details required and the quantity, and Add to cart. Complete step three as required for multiple children of different ages and genders. We ask that you only order one pack/item per child/family.
View your cart once you’ve selected all the items your client requires. Check your cart to ensure your order is correct. Select Proceed to checkout.
Note your order number as you will need to cite the number to our team when you collect the gifts. You will also receive an email order confirmation. We will contact you to let you know when your gifts are ready for collection. We try our best to ensure gifts are picked, packed and ready for collection within 5 business days.
After you receive an order ready confirmation, collect your order within 2 business days from 1/12 Cooper Street. Our collection hours are from 10am-3pm Monday-Friday. If you need to contact us about your order please email Jaimee at email@example.com or call 0403 572 818